Refund policy

 

Orders are Final

Comic Kingdom Creative does not accept returns or provide refunds for change of mind or any other reason, whether on pre-orders or in-stock comics. By placing an order for in-stock or pre-order items, the buyer is committing to purchase all the items selected, regardless of the date received. On-sale and in-stock dates are approximate and are not guaranteed.

The customer is responsible to read the full description of the items purchased and to make inquiries prior to completing checkout. Final cover images may vary from the promotional image, and descriptions may vary from those issued by the publisher. Comic Kingdom Creative will not accept returns for errors made in this area.

In some cases, it may be possible to offer store credit for change of mind. For more information, please contact us at info@comickingdomcreative.com.

 

Discount Codes

All discount and coupon codes must be entered by the buyer prior to placing an order. Codes cannot be added after purchase, and orders will not be refunded if a code was not entered prior to purchase.

 

Printing Damage/Defects

We screen comics for damage/defects upon receipt from the distributor/publisher, and ship comics in a condition that will grade at 9.2 or higher unless indicated in a specific listing. We do not accept returns on product purchased unless the product contains printing damage that will result in a lower grade than stated in an individual listing. If a buyer wishes to return a product, they must first contact Comic Kingdom Creative at info@comickingdomcreative.com and provide photos showing the area of concern, as well as photos of the packaging.

Comic Kingdom Creative does not accept unsolicited returns for items with minor imperfections such as small dents, creasing or shelf wear that will still grade 9.2 or higher. Some publishers print many covers on low quality paper, which usually reach us with minor imperfections.

In order to be eligible for a refund, the buyer must return the product in its original packaging at their expense within 7 calendar days of receipt. The product must be returned in the same condition in which it arrived, and undamaged in any way.

After we receive your item, our team will inspect it and ensure it is still in good condition. If it is, the cost (not including shipping) will be refunded. If the product is damaged in any way, or if the return process has been initiated after the maximum time has passed, the item will not be eligible for a refund.

For more information, please contact us at info@comickingdomcreative.com.

 

Graded Comics

With the exception of a "guaranteed 9.8" comic order, all new comics sold by Comic Kingdom Creative are guaranteed to be 9.2 or higher, unless an exception is indicated in a specific listing. We cannot, however, guarantee perfect encapsulation from grading companies. Slabs may include minor imperfections, such as light scratches, small plastic chips, or Newton rings. The comic inside remains graded at the level certified by the grader, and Comic Kingdom Creative will not refund or replace those slabs.

For more information, please contact us at info@comickingdomcreative.com.

 

Clothing

We cannot accept returns or provide refunds on clothing items.

 

Shipping Damage

Please contact Comic Kingdom Creative at info@comickingdomcreative.com and provide photos showing the area of concern, as well as photos of the packaging. See our Shipping Policy for additional shipping damage information.